Support & FAQ

OneClickAZ is a Windows desktop application and requires Windows 10 or Windows 11 (64-bit). macOS and Linux versions are not currently available but are on our roadmap.

After payment, you will receive a license key via email. Open OneClickAZ, navigate to Settings → License, paste your key, and click Activate. An internet connection is required for activation.

Currently OneClickAZ integrates Google Veo3 and Frames for video generation. We regularly add new models — check the Changelog page for the latest updates.

Video generation is processed through the respective AI provider APIs (e.g., Google). We store only your account information and usage metadata. Generated videos are saved locally on your machine.

The Free plan is for personal, non-commercial use only. Pro and Business plans include a commercial license. Please review our Terms of Service and the specific plan details on the Pricing page.

We accept payments via PayOS, which supports major Vietnamese banks, Visa, Mastercard, and e-wallets including MoMo and ZaloPay.

You can cancel at any time from your Account → Subscription page. Your access continues until the end of the current billing period. No refunds are issued for partial months unless required by law.

First, ensure your Windows is fully updated. Try running the installer as Administrator. If the issue persists, delete the folder %APPDATA%\OneClickAZ\cache and restart. If problems continue, send your log file (found at %APPDATA%\OneClickAZ\logs\app.log) to support@oneclickaz.com.